Citizen Service
Citizen Service in Odense helps international citizens with essential registrations such as CPR, address changes, health cards, and MitID.
Citizen Services as gateway to public authorities in Denmark
In Odense, both International Citizen Service South (ICS) and Citizen Service (Borgerservice) operate inside Borgernes Hus. While ICS focuses on the initial, multi‑authority registration for internationals, Borgerservice provides local municipal services after settlement. Staff provide clear support to help newcomers navigate Denmark’s administrative systems.
International Citizen Service
ICS is a national one‑stop service created specifically for newly arrived international residents staying more than three months. It gathers several national authorities in one place and handles the entire newcomer registration process, including EU residence documents, residence and work permit coordination in collaboration with SIRI, CPR number, health insurance card, MitID, and tax card issuance. ICS offers a streamlined, centralized setup designed to simplify arrival procedures for internationals.
Citizen Service
Borgerservice in Odense, by contrast, is the local municipal service for all residents. It handles ongoing tasks such as address registration, health cards, MitID, and CPR registration for Odense residents outside ICS’s regional coverage.
CPR number: register your entry to Denmark to obtain a CPR number
Address: change your address when moving from one Danish address to another
Digital post: learn about digital post and where to receive it
MitID: Learn how to get your digital and secure personal ID, MitID
Driving: Changing your EU or non-EU driver's license
Marriage: learn how to get married in Odense
